Support
Get help with StencilStudio
Contact us for app issues, billing questions, credit problems, account deletion, privacy requests, and bug reports
Support
support@stencilstudio.artUse this for app issues, failed generations, billing and subscription questions, credit problems, restore purchases, bug reports, and general feedback
Privacy
privacy@stencilstudio.artUse this for account deletion issues, data access requests, corrections, or other privacy-related questions
What you can contact us about
- App issues, crashes, failed generations, or export problems
- Billing, subscriptions, renewals, cancellations, or restore questions
- Credit balances, top-ups, or unexpected deductions
- Account deletion, privacy requests, or data access requests
- Bug reports with steps to reproduce (screenshots help)
- General feedback from artists, apprentices, and studios
Helpful details
When reporting a problem, include:
- device model
- iOS version
- app version
- what happened
Screenshots help if you have them
For billing or credit issues, include:
- purchase type
- approximate date
Policies
The legal pages for StencilStudio are available here:
Direct contacts
Support: support@stencilstudio.art
Privacy: privacy@stencilstudio.art