Delete your StencilStudio account

Delete your account inside the app

1. Open StencilStudio and sign in.
2. Go to Profile, then Account.
3. Tap Delete Account.
4. Review the confirmation and tap Delete.

If you cannot sign in, have uninstalled the app, or need additional deletion assistance, use the email request option above.

What account deletion covers

When we process a verified deletion request, the associated personal data targeted for deletion or de-identification includes:

• Account and profile information, including sign-in access and settings.
• Saved stencil projects, creation history, and related account records.
• Source images, references, and generated stencil files stored with the account.
• Other user-linked service data that is not required to be retained for a legitimate reason.

Deletion of stored files or copies held by service providers may require additional processing. If a portion cannot be removed immediately, we will address it as part of the request and explain any applicable retention exception.

Data we may need to keep

A limited amount of information may be retained where necessary for legal compliance, accounting, purchase disputes, security, or fraud and repeated signup-bonus abuse prevention. This can include:

• Transaction and subscription records, including limited purchase history maintained by RevenueCat.
• Minimal deletion, integrity, and anti-abuse records.
• Security or support records only where needed to resolve issues or meet legal obligations.

These records are retained only for as long as the applicable legal requirement or legitimate necessity continues. Financial records may be kept for their legally mandated retention period; other justified records are retained only while needed for their stated purpose. There is no single fixed retention period that applies to every category of data. Relevant provider backups may persist until their scheduled expiry.

The standard in-app deletion flow does not automatically erase RevenueCat customer history. You can use the email address above to request review of any remaining personal data, including data held by our service providers, subject to lawful retention requirements.

Important: subscriptions are managed separately

Deleting your StencilStudio account does not automatically cancel an active subscription or trigger a refund. To avoid future renewals, manage or cancel your subscription through the store where you purchased it.

• Android: manage Google Play subscriptions.
• iPhone: manage Apple subscriptions.

If you need help locating a subscription, contact StencilStudio support.

Questions about your data?

We may need to verify your identity before completing a deletion request. We will handle verified requests as soon as reasonably possible, subject to applicable law and the time needed to remove data across systems. If any data must be retained, you can ask us about the reason and applicable retention period.

For more information, read our Privacy Policy or email privacy@stencilstudio.art.